| QUESTION: Do you supply samples ? |
| REPLY: Yes, we supply samples free of charge. The samples are free of charge, but the parcel need to be freight collect. |
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| QUESTION: What is your delivery ? |
| REPLY: Generally, our delivery is 20days to 35days, depend on quantity. |
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| QUESTION: What is your payment method ? |
| REPLY: 20% T/T in advance before production, 80% balance paid upon copy of shipping documents. |
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| QUESTION: What is your quality control system? |
| Reply: Before production, we send the pre-production sample to customers for approval. |
| During the production we produce the goods strictly according to the approved samples. |
| When 1/3 to 1/2 of goods was produced, we inspect the goods for first time. |
| Before packing, we inspect the goods for second time. |
| Before shipment, we inspect the goods for third time, and we send the shipment samples to customers for confirm again.After customers confirmed the shipment samples, we arrange the shipment. |
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| QUESTION: Do you accept small order ? |
| REPLY: Yes, we accept it. If the order amount is less than USD 2000, we will add USD100 as export handle cost. |
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| QUESTION: What is your main market ? |
| REPLY: Our main market is Europe, North America, South America, Asia, South Africa. |
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| QUESTION: When is your company engaged in textile accessories? |
| REPLY: Since the year of 2000 |
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| Question: Do you accept OEM ? |
| Reply: Yes, we accept OEM. |
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| Question: How about your price ? |
| Reply: Our price is very competitive considering the same quality level. |
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| Question: Are you responsible for defective goods ? |
| Reply: Firstly, we pursue the zero defective goods in shipment. If some of defective goods was found by customers, we will be responsible for it. |
